Getting Help.


Deployment and support

  • 1st level: in house at customer

  • 2nd level: regional consultant or Flex²B integrator

2nd level: other involved parties such as 3PL's suppliers (from integration perspective)

  • 3rd level: EU Team – Oryx

  • 4th level: escalation to ISVs, Cloud providers and/or ISPs



Consider our video tutorials at our YouTube channel:

https://www.youtube.com/channel/UCnQhnx8V9Y-XxX5rdhuz0iA (YouTube - Oryx / Flex²B)


In the Treeview in the Advanced Tab, you can see already some video's available in the Help documentation itself.